IT 
ES 
Shared banking infrastructure of ATM networks or banking hubs is a business model that we support and make possible with our digital self-service and ATM as-a-Service solutions.
This model could help banks who must ensure physical access to cash and banking services even as customer preferences move towards cashless payments and operational costs rise. Major markets like Belgium’s BATOPIN venture for four major banks there demonstrate how the ATM Pooling model can be delivered on a large scale successfully.
But, what’s the appetite like for the shared banking model more widely?
To find out we commissioned ATM Marketplace, the world’s only site dedicated exclusively to news and information about the ATM industry, focusing on payment technology, banking trends and regulatory issues, to survey their global database of ATM banking professionals, to find out what they are doing to ensure widespread access to cash and if they already use or are willing to adopt a shared banking infrastructure.
Some key findings are:
- A good proportion of banks and ATM operators are receptive to shared infrastructure in the future with 41 percent of respondents planning or ready to consider this option.
- More than one in two digital banks (57 percent) would consider collaboration on ATM networks to provide access to cash services for their customers
- With shared ATM infrastructure, the top three benefits are expected to be making access to cash available in a wider range of locations, lower operating costs and ATM optimisation are the prime benefits expected.
- While shared infrastructure and branch spaces with other banks appeals, targeted services remain a priority with 77 percent saying they want to maintain a customer experience consistent with their brand identity when using a shared business model.
Commenting on these insights, Brendan Thorpe, Customer Success Manager Auriga, said:
“Globally, banks and other institutions are being pressurised to maintain access to cash services while customers increasingly make cashless payments and the cost of running ATM and branch infrastructure rises inexorably. Some banks like those in Belgium have responded to this complex challenge with bold thinking with an ambitious shared infrastructure strategy. Based on our research it seems that other banks are becoming seriously attracted to this approach and would consider sharing ATMs and even branches with their competitors to not just reduce costs but also roll out better customer experiences and enhanced services.”
You can read and download the full report at this link:
https://www.atmmarketplace.com/resources/transforming-access-to-cash-services-is-shared-banking-the-future/
