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ATM Pooling: transforming future access to cash services
Banks are confronted with what seems to be an impossible puzzle to solve. Even as more customers go cashless, banks are under greater social pressure to provide access to cash, but the cost of delivering this is too high.
The answer seems to be ATM pooling, that involves transferring ATM fleet ownership of two or more banks into a separate entity. But how can banks extract the most benefits from ATM pooling?
How to make the most of ATMs in the digital age
As there has been an increase in customer demand for a digitally enabled omnichannel consumer experience, the role of the ATM as an important channel for accessing banking services, has been challenged.
However, the ATM and its family of devices are essential to the infrastructure of the modern branch, as they can offer 24 hours of local or remote services across a whole range of products and services.
This means that financial organisations need to take action now with policies that preserve and improve access to cash and services, whilst also addressing operational costs and changing customer habits.
Cybersecurity for the Next Generation of Branch Banking
Digitalization and cybersecurity are two concepts that go hand in hand. With the progressive transfer of financial services to the digital space, security needs to be reinvented, no matter what channel customers are using.
As a desired target for cybercriminals, financial institutions have been forced to deploy comprehensive, intelligent and proactive security strategies.
