How to make the most of ATMs in the digital age
As there has been an increase in customer demand for a digitally enabled omnichannel consumer experience, the role of the ATM as an important channel for accessing banking services, has been challenged.
However, the ATM and its family of devices are essential to the infrastructure of the modern branch, as they can offer 24 hours of local or remote services across a whole range of products and services.
This means that financial organisations need to take action now with policies that preserve and improve access to cash and services, whilst also addressing operational costs and changing customer habits.
Cybersecurity for the Next Generation of Branch Banking
Digitalization and cybersecurity are two concepts that go hand in hand. With the progressive transfer of financial services to the digital space, security needs to be reinvented, no matter what channel customers are using.
As a desired target for cybercriminals, financial institutions have been forced to deploy comprehensive, intelligent and proactive security strategies.
WWS Cash Management
What lies ahead for the banking industry in 2021?
It is time to step back and take a look at 2020, consider the lessons learnt and the trends likely to emerge in the banking sector in the next 12 months.
Banks must demonstrate a solid understanding of the current industry landscape and stay aligned with customers’ needs and expectations in order to differentiate themselves against competitors.
With that being said, we want to kick off this new year with a list of 2021 banking trends, which we believe will impact the industry in the upcoming months.