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What lies ahead for the banking industry in 2021?
It is time to step back and take a look at 2020, consider the lessons learnt and the trends likely to emerge in the banking sector in the next 12 months.
Banks must demonstrate a solid understanding of the current industry landscape and stay aligned with customers’ needs and expectations in order to differentiate themselves against competitors.
With that being said, we want to kick off this new year with a list of 2021 banking trends, which we believe will impact the industry in the upcoming months.
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The Current State of Cybersecurity for ATMs
ATMs have now become a popular point of exploitation for cybercriminals.
Read on to find out how banks can use effective countermeasures with the Lookwise Device Manager (LDM) security solution to stop current and future types of cyberattacks.
Evolution of ATM acquiring software
Traditional ATM Acquiring architecture needs an infrastructure upgrade to be able to remain relevant within the context of an increasingly wide range of digital channels and changing customer behaviours.
Happily, technology has evolved and a Channel Integration model has emerged which looks to be able to solve many of the problems that ATMs are coming up against.
In a digital first world, the ATM of the future has the potential to be pivotal, and to complement, enhance and even replace branches, helping banks meet the challenges they face from all quarters.
Understanding Lean Bank Branches and the benefits of this model for both customers and banks
Lean bank branches are physical locations in which banking services have been optimised to maximise efficiency, slash operating costs and boost customer satisfaction.
Find out the four key reasons banks should consider investing once the Coronavirus lockdown is over.
Banking Technology Trends Set to Shape 2020
It goes without saying that 2019 was a busy year for the banking sector but what does 2020 have in store for banking?
Here are the top 5 banking technology trends that will define 2020.
This white paper explores the top 5 banking trends that will define the industry throughout the year and how banks need to prepare.
How can Banks use Technology to Humanise Services?
Many customers say banks can be faceless to deal with.
A new concept called “banking for humanity” and popularised by a top fintech guru, attempts to remedy this.
But, how can banks use technology to humanise their services and be more empathetic?
This white paper considers some of the likely steps.
