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This is the first of two-blog series, taking a deep dive into the generations that banks are at risk of neglecting, such as over 55s. Our first instalment focuses on Gen Z, a group of young people that is fast becoming a serious audience. Find out the various characteristics of this generation of digital natives,
Recent consumer research findings have either indicated big opportunities or severe challenges for the finance industry in the coming years. This blog post will take a look at some key trends that banks should take note of, from the rise in mobile banking to the fall of ATMs, and how they can maximise on the
Both challenger and traditional banks are growing their focus on helping consumers save money. As customers increasingly look to save money for a rainy day and become more fiscally responsible, many banks have reacted by providing a variety of services. According to a 2018 report published by the World Economic Forum, in collaboration with Deloitte,
