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2018 was a big year for banking. Challenger banks, like Monzo and Starling, hit new user levels and started to push past being a niche, techy offering, into a mainstream offering. High street banks started fighting back though, by revamping their digital offerings and thinking about their strengths. 2019 will be just as important a
The smart city vision encompasses a city where information and communication technologies like the Internet of Things are connected to enhance the quality and performance of urban cities and thus urban living itself. The vision is already being realised – Oslo, London and Singapore are already rated among the top five smart cities in the
Children and university students across the UK returned to school this month – kicking off another year of learning. For some, this will be a transformative time, as they absorb new information that may very well define their future career. But perhaps now is also a good time to reflect on what the banking industry
A Customer Service Survey As of August, banking providers in the UK are obliged to publish information on how likely people would be to recommend their bank, inclusive of its online, mobile, branch and overdraft services. The results come from an independent survey of thousands of personal and small business customers – and must be
