12 September 2017
The banking industry has undergone some pretty dramatic changes in the last few years, with new tech transforming the way that people want to manage their finances. Online banking, banking apps and increasingly sophisticated self-service software mean that now, banks are in a position to offer a really personalised and flexible service to their customers.
07 August 2017
Did you see this recent report “An app-etite for banking” by the BBA (now part of UK Finance)? It found that over the past five years, UK consumers have been using banking apps more and more – in fact, activity on these apps has increased by a massive 354%! Over 60% of channel interactions to
ATM 50 years
27 June 2017
This week marks the 50th anniversary of the original piece of financial technology, the ATM. For 50 years they have been a fixture of our high streets, transforming the way we interact with our banks and even how we shop. It’s celebrating its birthday in a very different financial landscape to the one it was
04 May 2017
Over the past few years newspapers have been filled with articles announcing new bank branch closures, but earlier this month there was a new twist. Lloyds announced they would be turning some of their branches into “micro branches” with two staff and self-service machines and a smaller square footage. Is this hybrid combination the future
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