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Across all industries, organisations are facing the challenge of driving customer loyalty. In today’s economy, consumers are bombarded with a plethora of marketing messages across every channel. It’s hard for brands to stand out. At the same time, consumers are becoming increasingly savvy and are less likely to remain loyal to a particular brand, choosing
The new year is just around the corner, and here at Auriga, we’re excited for what promises to be a pivotal time for the banking industry. We expect to see a few large changes in 2018, all centred around digital transformation and self-service software. Keep reading for some of the key fintech trends that we’re
The way that consumers interact with their bank has undergone a fundamental shift in recent years. Mostly, this is due to the mass adoption of digital, the impact of which has been seen across a myriad of industries. It continues to transform the way that people bank, especially in-branch. But the media has been too
The banking industry has undergone some pretty dramatic changes in the last few years, with new tech transforming the way that people want to manage their finances. Online banking, banking apps and increasingly sophisticated self-service software mean that now, banks are in a position to offer a really personalised and flexible service to their customers.
