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In this time of low interest rates, increasing competitive pressure, and evolving customer expectations and behaviours, the closure of bank branches is believed to be a consequence of the added costs that banks are facing. But there are other factors to be considered actually. Firstly, the need to take the pace with digital transformation running
As an event sponsor, we are proud to take part in Branch Transformation 2020, which will be taking place virtually on the 23rd and 24th November 2020. Branch Transformation is the world’s leading conference dedicated to branch design, customer experience and strategy-driven transformation. The virtual event will be packed with thought-provoking case studies from leading
As the event’s premier sponsor, we’re going to be taking to the stage at the year’s top European event for the ATM industry– the ATMIA Europe Virtual Event 2020 running from 20th to 22nd October. If you haven’t already done so, you can register here. Our head of International sales Mark Aldred will be giving
In this unprecedented time, there is a real opportunity for banks to accelerate their digital transformation in the #newnormal. It is time for them to take the lead by redesigning their customer engagement strategies to deliver value-generating engagement through the crisis and beyond. Not to forget the security issues, with cyber-criminals becoming more agile and
