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2019 trends for the banking industry
2018 was a big year for banking. Challenger banks, like Monzo and Starling, hit new user levels and started to push past being a niche, techy offering, into a mainstream offering. High street banks started fighting back though, by revamping their digital offerings and thinking about their strengths. 2019 will be just as important a
- Published in Blog
Top Banking Trends for 2019 and How Banks Need to Prepare
What does 2019 have in store for banking? This white paper explores the key banking trends that will shape the industry throughout the year and how banks need to prepare. Discover how bank branch location, fintech partnerships, AI experimentation and more will impact banking over the next twelve months in our white paper.
- Published in White Papers
2018 Top Banking Trends – What Banks Should Be Aware Of
Auriga offers its perspective on the trends that will impact the banking industry in 2018. Here is a collection of the most interesting articles that illustrate how the banking industry can face these trends to address the challenges in 2018. For more information, please review our perspective on banking technology trends over the years. 15/08/2018
- Published in Press Review
What trends should banks be aware of as we move into 2018?
2018: what lies ahead for the banking industry? We expect to see a few large changes in 2018, all centered around digital transformation and self-service software. Download the white paper to discover which key banking trends lie ahead and our insight on how banks can prepare to face this year’s challenges.
- Published in White Papers
ATM jackpotting continues to be a threat to banks. This month a new report reveals that North Korean hackers are using a new Linux variant of the FASTCash malware to trigger unauthorized cash withdrawals. Auriga, which provides multivendor management and specialist cybersecurity for bank devices including ATMs and ASSTs, believe banks can protect themselves against
- Published in Press Release
IBS Intelligence Podcast: The Future of Banking is Omnichannel
It is no secret that banks are under pressure to digitally transform and drive innovation in their operations and improve their customer service practices. They should always strive for ways to innovate their operating systems and ensure that customers are able to access the best service possible across all platforms. Thus, creating a truly omnichannel
- Published in News
Are banks hitting their omnichannel service scores?
As retail banks approach the half-year point, how should we be judging the success of their customer service strategy six months into 2024? Should the metric be how much have they digitised their teller services or how many cross–channel services have they offered? This is how major banks measure success in responding to changing customer
- Published in Blog
Harnessing the power of AI in banking
More often than not, Artificial intelligence (AI) is seen as a doomsday topic by some, but others believe AI has the potential to change the world. With the UK being set to become the global hub of AI regulation, it creates trusted and responsible technology. We cannot hide away from AI and machine learning in
- Published in Blog
Outlook 2024: Auriga’s predictions for the Banking Industry
With the start of the new year, Auriga wants to provide its perspective on the main trends that will mark the banking sector in 2024 and outline the future challenges for banking institutions and strategies on how to address them. In particular: Assisted self-service: a hybrid approach to banking Banking hubs rollout Conversational AI Cybersecurity
- Published in Press Review
What 2024 has in store for Retail Banking
As the banking sector sails into 2024, the current is shifting towards an era defined by digital transformation and innovative customer service strategies. No longer monolithic conservative institutions, they are becoming dynamic digital service providers sensitive to how technology and customer behaviour is changing. In this whitepaper, Auriga will deep-dive into the top trends to
- Published in White Papers
