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2022 predictions: the future of banking
The banking industry has seen many changes in 2021, both in Europe and around the globe. We witnessed cases of banks modernising their infrastructures, the adoption of ATM pooling initiatives, and a continued focus on access to cash by governments and consumers alike. That said, as we approach the end of the year, in this
- Published in White Papers
Ending the Year with a Bang
A few weeks ago, we attended our first in-person conference in London after many, many months of virtual events. Auriga has always been present at the RBR Branch Transformation and BankSec conference in London, so it was a real pleasure to be back with a physical stand on November 30th – December 1st, and to
- Published in Blog
Live webinar – How COVID-19 has reshaped the banking industry with Auriga and Celent
On Friday 10th December 2021 at 3pm CET, Auriga will be participating in a webinar presented by Mark Aldred, Vice President of International Sales at Auriga, and Bob Meara, Senior Analyst at Celent. The webinar will focus on how COVID-19 has reshaped bank branches and how customers have been led towards using digital and ATM
- Published in News
ATM Pooling: transforming future access to cash services
Banks are confronted with what seems to be an impossible puzzle to solve. Even as more customers go cashless, banks are under greater social pressure to provide access to cash, but the cost of delivering this is too high. The answer seems to be ATM pooling, that involves transferring ATM fleet ownership of two or
- Published in White Papers
On Tuesday 27th July, Auriga participated in the BrightTalk webinar hosted by Allison Ebbage, with special guests including Mark Aldred, VP of International Sales at Auriga, and Robin Setty, Senior Principal Product Manager (Partner Solutions) at ACI Worldwide. They discussed how this partnership helped both companies to improve customer service through self-service banking technology, as
- Published in Blog
How to make the most of ATMs in the digital age
As there has been an increase in customer demand for a digitally enabled omnichannel consumer experience, the role of the ATM as an important channel for accessing banking services, has been challenged. However, the ATM and its family of devices are essential to the infrastructure of the modern branch, as they can offer 24 hours
- Published in White Papers
Cybersecurity for the Next Generation of Branch Banking
Digitalization and cybersecurity are two concepts that go hand in hand. With the progressive transfer of financial services to the digital space, security needs to be reinvented, no matter what channel customers are using. As a desired target for cybercriminals, financial institutions have been forced to deploy comprehensive, intelligent and proactive security strategies.
- Published in White Papers
What lies ahead for the banking industry in 2021?
It is time to step back and take a look at 2020, consider the lessons learnt and the trends likely to emerge in the banking sector in the next 12 months. Banks must demonstrate a solid understanding of the current industry landscape and stay aligned with customers’ needs and expectations in order to differentiate themselves
- Published in White Papers
Branch Transformation 2020: Providing Cutting-Edge Banking Services
As an event sponsor, we are proud to take part in Branch Transformation 2020, which will be taking place virtually on the 23rd and 24th November 2020. Branch Transformation is the world’s leading conference dedicated to branch design, customer experience and strategy-driven transformation. The virtual event will be packed with thought-provoking case studies from leading
- Published in News
Some Reflections on Our 2020 Banking Predictions
Where were we? Looking back on our predictions for banks from the start of the year, it’s fair to say no one could have known how the year would turn out and how big the impact of the coronavirus pandemic would have on the banking industry. Having said that, our expectations about the key trends
- Published in Blog
