Could your bank cashier soon be replaced by chatbots?

50 years ago the first ATM marked a fundamental shift in the banking sector, and chatbots are a continuation of this automation trend.

Although banks will undoubtedly face some teething issues along the way, the trend towards AI in banking suggests that it will be instrumental in delivering a smarter and more personalised service to clients.

Download the white paper to find out what further work is needed if these systems are to truly revolutionise the bank-client relationship.