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Neo banks or digital only banks make a virtue of how they use digital technology to get closer to customers. In this scenario traditional banks are undertaking solutions to regain their competitive edge while focusing on cost pressure and ensuring customers have access to financial services around the clock. Alongside investing in self-service technologies and
Auriga launches IOLE, the new powerful virtual assistant based on Machine Learning, that intuitively and fully answers customers’ needs and provides extended assistance through voice commands when they use the Bank4Me dock station. IOLE supports customers, guides and educate them, further improving the experience of using digital self-service branch services. Based on Open APIs, it
Bari, Italy, 31st October 2022 – Auriga, a global software provider for the omnichannel banking and payments industry, today announced a significant development of its digital self-service branch solution Bank4Me. IOLE is a powerful virtual assistant that intuitively and fully answers customers’ needs and provides extended assistance when they use Bank4Me. Running on digital hubs
