Neo banks or digital only banks make a virtue of how they use digital technology to get closer to customers. In this scenario traditional banks are undertaking solutions to regain their competitive edge while focusing on cost pressure and ensuring customers have access to financial services around the clock. Alongside investing in self-service technologies and
Bari, Italy, 31st October 2022 – Auriga, a global software provider for the omnichannel banking and payments industry, today announced a significant development of its digital self-service branch solution Bank4Me. IOLE is a powerful virtual assistant that intuitively and fully answers customers’ needs and provides extended assistance when they use Bank4Me. Running on digital hubs